I've written 850 detailed reviews on TripAdvisor, and I'm not an easy grader. It's pretty rare that I share comments about service providers in social media, but I am more than happy to endorse Chamberlin Electric. This is a well run company with good people, great talent, and wonderful integrity. My experience stems from Chamberlin taking over a completely botched generator installation through Home Depot by another company that went belly-up. They were the complete opposite of Chamberlin -- never following through on commitments, not responding to voice or written communications, and doing such shoddy work that new customers could never be serviced. In contrast, Chamberlin has been polite, punctual, responsive, and professional. They employed best practices in installing my Generac that the previous company did not follow, perhaps leading to their problems. I've met the owner, Rick, a man who truly takes pride in his company and treats his customers with TLC (such as personal callbacks to troubleshoot issues). I've also dealt with three different electricians who've done good work, the outsourced gas technician who performed his role without a hitch, and of course Mandi and Doreen by phone who are a pleasure. They manage the office and backend operations, keep communications flowing smoothly, and keep the customer on top. To me, they've done a great job on the front line, keeping folks to schedule, responding promptly to my needs, and making my life easy -- like processing paperwork for rebates. In sum, Chamberlin is a quality company that knows its trade inside and out and earns the respect of its customer base. Five stars.
