Effective Date: September 8, 2025
Chamberlin Electric (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, and share your information when you interact with us through our website, lead providers, forms, and text messaging communications.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, physical address, and any other information you voluntarily submit through our forms or lead sources.
- Communication Data: Records of emails, phone calls, or text messages exchanged with you.
- Device Information: IP address, browser type, device ID, and pages you visit on our website.
- Lead Information: Data received from third-party lead providers such as marketing partners or referral platforms.
2. How We Use Your Information
We use your information to:
- Provide and manage our services
- Respond to inquiries and service requests
- Contact you via phone, email, or text
- Send service updates, appointment reminders, or promotional offers
- Improve our website, services, and customer experience
- Comply with legal obligations
3. Text Messaging
If you provide your phone number, you may receive SMS or MMS messages from us related to scheduling, service updates, or promotions. Message and data rates may apply. You can opt out of these messages at any time by replying “STOP.”
4. Sharing Your Information
We do not sell your personal information.
We may share your data with:
- Third-party vendors and service providers who help us deliver services (e.g., scheduling, marketing platforms)
- Business partners who provide lead data
- Government agencies or regulators when required by law
- Other parties with your consent
All third parties are required to protect your data in accordance with applicable privacy laws.
5. Data Security
We implement reasonable technical and organizational measures to safeguard your personal information from loss, misuse, unauthorized access, or disclosure. However, no data transmission or storage method is completely secure.
6. Data Retention
We retain personal data only as long as necessary to fulfill the purposes for which it was collected or as required by law. This includes maintaining service records, complying with regulations, or resolving disputes.
7. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your experience and analyze website usage. You can disable cookies through your browser settings, but some site functionality may be affected.
8. Your Rights and Choices
You have the right to:
- Access, correct, or delete your personal data
- Opt out of marketing communications
- Withdraw consent where applicable
To exercise your rights, please contact us at:
Cole Hultman
coleh@chamberlinelectric.com
(603) 595-9473
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies.
10. Children’s Privacy
We do not knowingly collect information from individuals under the age of 16. If we learn that we have collected personal data from a child without parental consent, we will delete that information.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the revised effective date. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact:
Cole Hultman
coleh@chamberlinelectric.com
(603) 595-9473